期刊论文    

[1]Wang L, Huang N, He Y*, Liu D, Guo X, Sun Y, Chen G. (2025) Artificial intelligence (AI) assistant in online shopping: A randomized field experiment on a livestream selling platform. Information Systems Research. Forthcoming. (UT Dallas 24)

[2]He Y, Huang N, Wang L*, Sun Yan. (2025) Effects of real-time sales data on streamer improvisation and sales performance: A randomized field experiment on live-stream selling. MIS Quarterly. Forthcoming. (UT Dallas 24)

[3]Yuan H, He Q, Wang L, Huang N, Wei Q, Zhang J*. (2025) What happens when machines become smarter? An empirical investigation of AI opponents in online gaming. MIS Quarterly. Forthcoming. (UT Dallas 24)

[4]Huang N, Wang L*, Hong Y, Lin L, Guo X, Chen G. (2024) When the clock strikes: A multi-method investigation of on-the-hour effects in online learning. Information Systems Research. 35(2):766-782. (UT Dallas 24)    

[5]Wang L, Huang N, Hong Y, Liu L*, Guo X, Chen G. (2023) Voice-based AI in call center customer service: Evidence from a natural field experiment. Production and Operations Management, 32(4):1002-1018. (UT Dallas 24)    

[6]Guo X, Wang L, Zhang M*, Chen G. (2023) First things first? Order effects in online product recommender systems. ACM Transactions on Computer-Human Interaction, 30(1):1-35. 

[7]Deng H, Zhuang X, Du M, Wang L*, Wu D. (2025). Reducing customer complaints through algorithm-generated feedback: evidence from a field experiment. Journal of Systems Science and Systems Engineering, 1-18.   

[8]Wang S, Yan Q, Wang L*. (2023) Task-oriented vs. social-oriented: Chatbot communication style in electronic commerce service recovery. Electronic Commerce Research. 1-33.    

[9]Wang L*, Yan Q, Chen W. (2019) Drivers of purchase behaviour and post-purchase evaluation in the Singles’ Day promotion. Journal of Consumer Marketing, 36(6):835-845.    

[10]Yan Q, Wang L*, Chen W, Cho J. (2016) Study on the influencing factors of unplanned consumption in a large online promotion activity. Electronic Commerce Research, 16(4):453-477.    

[11]Yan Q*, Wu S, Wang L, Wu P, Chen H, Wei G. (2016) E-WOM from e-commerce websites and social media: Which will consumers adopt? Electronic Commerce Research and Applications, 17:62-73.

会议论文    

[1]Xiao H, Zhu T, Wang L, Xu W. (2025) Modeling cognitive and emotional dynamics for AI-based conversational satisfaction Prediction. Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 

[2]Du M, Wu D, Wang L, Guo X, Deng H, Zhuang X. (2025) The impact of algorithm dysfunction on human-algorithm collaboration. Proceedings of the Pacific Asia Conference on Information Systems (PACIS) .

[3]Wang L, Wu D, Huang N, Deng H, Zhuang X. (2023) Dynamics and impacts of human-algorithm consensus in logistics scheduling: Evidence from a field experiment. Proceedings of the International Conference on Information Systems (ICIS) .    

[4]Wang L, He Y, Huang N, Liu D, Guo X, Sun Y, Chen G. (2023) The role of AI Assistants in online shopping platforms: Evidence from livestream selling. Proceedings of the Americas Conference on Information Systems (AMCIS).    

[5]Wang L, He Y, Huang N, Hong Y, Guo X, Liu D, Chen G, Ding J. (2021) Effectiveness of AI assistance in live streaming: A randomized field experiment. Proceedings of the International Conference on Information Systems (ICIS).    

[6]He Y, Wang L, Huang N, Hong Y, Ding J, Sun Y, Liu Y. (2021) The sales data sells: Effects of real-time sales analytics on live steaming selling. Proceedings of the International Conference on Information Systems (ICIS).    

[7]Wang L, Huang N, Hong Y, Liu L, Guo X, Chen G. (2020) Effects of voice-based AI in call center customer service: Evidence from a natural field experiment. Proceedings of the International Conference on Information Systems (ICIS).    

[8]Wang L, Guo X, Chen G. (2018) The “on-the-hour effect”: How do users allocate time to different modules in e-learning apps? Proceedings of the International Conference on Information Systems (ICIS).    

[9]Wang S, Wang L and Yan Q. (2022) Exploring appropriate communication styles for personalized chatbots in service recovery. Proceedings of the Pacific Asia Conference on Information Systems (PACIS). 

社会兼职    

[1] AE for ICIS; AE for PACIS    

[2]期刊MIS Quarterly, Information Systems Research, Production and Operations Management, Electronic Commerce Research, Electronic Commerce Research and Applications审稿人    

[3]会议ICIS, ECIS, CIST, PACIS, HICSS审稿人 

荣誉获奖

[1]INFORMS ISS最佳论文runner-up（2023）

[2]ICIS Kauffman 最佳论文提名（2021）

[3]ICIS 最佳会议论文first runner-up（2020）

[4]ICIS 最佳审稿人提名（2020）

[5]指导本科毕业设计获评为“北京市普通高等公司优秀本科生毕业设计”（2022）