Job Openings : International-Chat-Support-Executive.

Responsibilities and Duties:-

  • We are hiring Graduates / Post Graduates (Fresher) with Strong command over English (Written) and with Typing speed 30 wpm for the position of e-Relationship Associate for a global Customers.

  • Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required.

  • Processing each mail / chat in accordance with company standards.- Provide/take relevant information and update. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written summary of the situation and its priority.

  • Provide the Customer with a clear explanation of the action taken.- Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency- Ability to understand and handle customer.

  • Communicate with customers via chat to help in resolving their issues.

  • 5 days working in Night Shift. (Sat and Sun fixed off)

  • . 2017, 2018 & 2019 Candidates can also apply.

  • . Candidates with backlog are not eligible. 

Work Time:- Night Shift.

Education :- B.com / BA / B.SC / BBA / BCA / BMS / BAFExcept (B.E / B.Tech )

Male & female both are welcome